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Blog posts tagged with 'event venues'

Plexiglass Bar Furniture Now Available for Special Order!

Contemporary lounge furniture including modern accent chairs, couches, and sleek chrome tables have been trending in event décor for a couple years now. In fact, they were mentioned as one of the event trends we noticed at the Rental Show this year. We started noticing customers asking on social media where they could purchase plexiglass chrome bars and plexiglass bar furniture such as chrome cocktail tables and so we knew we needed to get in on the trend.

Introducing our special order plexiglass bar furniture!

We have the following items available for special order:

6ft Chrome Bar with White Plexiglass (available with and without a shelf)

Chrome Bar with White Plexiglass

6ft Chrome plexiglass coffee table

6ft Chrome with Plexiglass Coffee Table

4ft Chrome Plexiglass Coffee Table

4ft Chrome with Plexiglass Coffee Table

Chrome Plexiglass End Table

Chrome with Plexiglass End Table

6ft Serpentine Chrome Plexiglass Bar

Chrome with Plexiglass Serpentine Bar

6.5ft Chrome Bar Back Shelving with White Plexiglass

Chrome with Plexiglass Bar Shelving

Additional details about these products:

  • Custom-made to order
  • Manufacturing lead time of 8 weeks
  • White acrylic (plexiglass) sides and tops
  • Welded chrome frames
  • Designed for commercial rental use
  • Pricing ranges from $349.50 - $2495.00 CDN

If you’re interested in a quote or to place an order:

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What to Use to Secure Wood Folding Chairs to Folding Chair Carts

Wood Folding Chairs

Those familiar with resin folding chairs understand that similar to plastic folding chairs, resin folding chairs lock into the chair below them when stacked. This means that the stack of chairs is secure from shifting and falling over onto the ground or even worse on top of an employee or customer. But wood folding chairs don’t have this locking mechanism because they’re not made by resin molds and machines. So, while some rental companies favour their ability to be refinished, they need a way to secure wood folding chairs to folding chair carts when transporting their chairs to the customer.

Our folding chair cart with airless wheels can fit 29 wood folding chairs stacked on it through a standard height door. Our standard folding chair cart can fit 32 wood folding chairs stacked on it through a standard height door. From our customer intelligence, most party rentals that we’ve talked to use ratcheting tie downs or bungee cords.

In order to properly secure 29 wood folding chairs on a folding chair cart with airless wheels you will need a tie down of at least 16 3/8ft. In order to properly secure 32 wood folding chairs on a standard folding chair cart, you will need a tie down of at least 16 1/4ft as well.

Below is a product that can be purchased to properly secure your wood folding chairs to chair carts. I would recommend purchasing 2 per cart.

Nite Ize Tie Down Strap Camjam 18 Feet

Nite Ize Tie Down Strap Camjam

Available from Home Depot here.

Available from Amazon here.

Available from Cabelas here.

Do you secure your chairs differently? Let us know us on Twitter, Facebook, LinkedIn, or Google+.

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Do Spandex Banquet Chair Covers Fit Bistro Chairs?

While I would love to have a spandex chair cover that is a one size fits all solution, the fact of the matter is it isn’t a one size fits all solution. Spandex folding chair covers don’t fit banquet chairs and spandex banquet chair covers don’t fit folding chairs. This is because the chairs themselves don’t have a similar shape and the spandex can only stretch so far.

But what about Bistro Chairs? They have a very similar shape to teardrop backed banquet chairs – so it only makes sense we’d be getting questions regarding the spandex banquet chair cover’s versatility. I thought I’d test it out so not only could blog readers could see, but we’d have a reference point to answer potential customers’ questions.

Below is what a spandex banquet chair cover looks like on a banquet chair:

 Banquet Chair Cover on Banquet Chair

Here is what a spandex banquet chair cover looks like on a bistro chair:

Banquet Chair Cover on Bistro Chair

They definitely do not fit perfectly. The back is where the fit is most apparent. The fabric is too loose and gapes while in the front it fits relatively well but the seat is too large. Most discerning brides wouldn’t be happy with this look but if you need to figure out something in a pinch, the chair covers would fit.

If you’re interested in a quote for our spandex banquet chair covers:

 

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How many cruiser tables fit in a cruiser table cart?

Cruiser Table Cart Full

Cruiser table carts are great for transporting a number of wood cruiser tables. Party Rental Companies, Trade Show Decorators and other companies who routinely use cruiser tables need a cart that can store and transport the wood cruiser tables and all their parts securely and safely without a huge hassle. We recently added cruiser table dollies to our inventory in Mississauga and wanted to ensure we answered the question – how many cruiser tables fit in a cruiser table cart? Check out the different configurations.

If you have wood cruiser tables with 24 inch tabletops you can fit up to 11 tabletops with connectors attached and their corresponding poles.

If you have wood cruiser tables with 30 inch tabletops you can fit up to 11 tabletops with connectors attached and their corresponding poles.

If you have wood cruiser tables with 36 inch tabletops you can fit up to 6 tabletops perfectly with connectors and their poles – 11 tabletops do fit in the cart but the back 5 tabletops don’t fit perfectly. We will be improving this cart for a second iteration to be able to support all tabletop sizes in the same quantities.

Alternatively you can also mix and match tabletop sizes up to 11 tabletops.

If you’re interested in a quote for our wood cruiser tables or cruiser table carts:

 

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Protecting Your Online Reputation from Angry Brides

Angry Bride

Photo Source: Favored by Yodit

Let’s face it. Sometimes we make mistakes in the event industry – whether an order gets lost in the shuffle or inventory gets double booked to be rented out – it happens because we’re human and mistakes happen. What we can also encounter… is the irrational bride or angry bride who regardless of what does or does not happen is going to make your life difficult. This post is to help those caterers, event rental companies and event venue companies protect their online reputation should a situation occur where your business is facing some harsh criticism – warranted or not.

1. Make sure your website is up to date and that you’re continually updating it

You are directly responsible for your own business’ brand identity and your website is one of the first places a potential prospect or customer will look. Making sure your website is up to date helps to legitimize your brand and your company. Blogging also helps in this regard as it helps position your company as a thought leader and “authority” on your industry. It also helps ensure you’re driving traffic to your website and creating positive content for the search engines. Not only that but it helps to create shareable content you can use on your social media sites. A little social media every day can help negate the angry reviews. Neil Patel, founder of KISSMetrics and Crazy Egg noted in a Forbes article on tips for creating a positive online reputation “’If there’s negative information out there, you need to participate in all the social sites.’ That consistent content will come up when your name is searched and will help inoculate you against any negative content that might be out there or might arise in the future (a blog post by an angry ex, or a diatribe from an angry customer).”

2. Invest (time and in some cases money) in Monitoring – Social Media and the entire web

Monitoring the entire web is a great way to ensure you’re keeping up with not only your industry but any positive and negative reviews that could bolster or hinder your online reputation. Google Alerts is a fantastic way to monitor the web, and determine what sites are linking to you, quoting you, supporting you or complaining about you. Hint – it can also be used to track your competitors. I have a google alert set up for “National Event Supply” (including the quotation marks so it doesn’t send me news on articles that include the words National or Event or Supply) so I can monitor any mentions. To create a google alert, check out this thorough blog post.

Along with monitoring the entire web, you should also be monitoring your social media mentions. Hootsuite is one of the best free monitoring tools out there if you want to monitor 3 social profiles (there’s also two paid versions as well). It allows you to schedule your social media messages, and monitor your mentions across those 3 social media platforms. If you’re just on Twitter, TweetDeck is a good monitoring tool as well.

3. Consider along with your own brand content, adopting a positive referrals program

Creating a positive referrals program is another way to protect your online reputation. Not only do referral customers come at a much lower cost than traditional customers, they also have a higher tendency for maintaining loyalty and are easier to retain. Having a group of brand evangelists out in the market singing your praises helps maintain a solid positive brand reputation. Check out HubSpot’s blog post on how to build a customer referral program if you’re interested in learning more.

4. Set up your Defence

Dr. Chris Anderson of Cyber Investigation Services (CIS) suggested to Forbes there are different ways of reacting to negative online reviews including: Doing nothing, crafting a polished written response, trying to resolve the issue with the poster, asking the website to step in, identifying an anonymous poster, using legal letters to threaten the poster and filing a lawsuit to seek damages and force removable. It’s a weighty issue because if you or a member of your team reacts badly to the negative attention, things can quickly spiral. The first thing I suggest is take a deep breath. Listening to the customer and trying to understand their issue is the second step to dealing with the customer. In terms of an online review or mention, responding to the customer is a must – but with a carefully thought out response. Consider in advance of a situation occurring brainstorming with your customer service team potential issues that could occur and jotting down responses. The Young Entrepreneur Council has a great post on 17 ways to deal with unhappy customers that should give you more defence moves to use.

5. Learn from Any Mistakes

This goes without saying but it’s so easy in this fast paced industry to forget to learn the lesson associated with the mistake. I’m of the firm belief that a lesson will keep repeating itself until it’s learned so really taking pause to examine how the issue could be avoided or circumvented in the future can go a long way to tactfully maintaining your brand reputation.

Any online reputation protection tips to share? Let us know on Twitter, Facebook, LinkedIn, or Google+.

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