Blog posts from October, 2014

10 Shareable Insights on Events from King Dahl

Tuesday night I had the pleasure of attending my first International Special Events Society (ISES) Toronto event at the Grand Luxe Event Boutique. From the moment I walked into the room I knew this networking event was going to succeed my expectations. From the venue décor to the energy in the room this event had a buzz that I've never experienced before. The networking itself was phenomenal for an ambivert like me – who needs to warm up a bit to people before I come out of my shell. I was greeted by no less than 7 people in the short networking time available and got a chance to speak with Past President Julie Danaylov of A2D2 – Aerial Dance Cirque Company – who made me feel right at home. She mentioned that King Dahl was going to blow my hair back – and he did just that.

MGM Resorts Event Productions Tempo NYE 2012

Image Source: MGM Resorts Event Productions Tempo NYE 2012

For those unfamiliar with King Dahl, Executive Director of Events for MGM Resorts Event Productions, he manages a 100+ person award-winning team who designs and produces 1000+ events annually with a 100,000 square foot warehouse for props, scenery and décor elements. He is an expert at taking his passion for art, design, environmental aesthetics and music and creating distinctive and innovative design concepts for thousands including celebrities in film, sports and music, Fortune 500 companies and charitable foundations. He's quite an impressive event producer and a top notch speaker.

To impart some of the wisdom he shared with us, I've compiled 10 shareable quotes for you to share with your colleagues on events.

On Hiring: “Put the right people on the bus – in the right seats of the bus” - @kingdahl


“If you always do what you’ve always done, you’ll always get what you’ve always gotten” - @kingdahl


“The one true constant is how powerful cooperation and collaboration can be” - @kingdahl


“Innovation comes from studying well beyond your core business.” - @kingdahl


“Excellence isn’t a goal. It’s where to begin” - @kingdahl


“Focus your team on 100% accountability. 0% excuses” - @kingdahl


“Avoid OPUD – over-promising and under-delivering” - @kingdahl


“Communicate clearly & concisely. The clearer you are with people the less chance for failure” - @kingdahl


“Never stop learning – you will never know it all. No one does.” - @kingdahl


“Imagine the ideas that can come from being open to new people with new experiences” - @kingdahl


If you attended the event, what other insights did you find particularly memorable? Tweet us @NatlEventSupply, post to our Facebook Wall or comment on this post!

Chafer Pans: Stainless Steel vs Porcelain

Chafing Dish

Photo Source:

In the foodservice industry, there are two different types of chafer pans: stainless steel food pans and porcelain chafing dish inserts. Stainless steel has long been the chosen type of chafer pan, however porcelain chafing dish pans have been growing in popularity. To help with purchasing decisions regarding whether to buy a stainless steel or porcelain food pan I've compared the two below for easy reference:

Stainless Steel Food Pans:

  • Dishwasher-Safe with most manufacturers recommending hand-drying the pan immediately after the rinse cycle or hand-washing and drying to preserve the original finish
  • Not Microwave-Safe
  • Food Pans are Oven-Safe Up to 390˚F (198˚C) however prolonged oven use at high temperatures may cause discolouration.
  • Prolonged exposure to high heat settings may cause your chafing dish to discolour. A stainless steel cleanser and non-abrasive cloth should refresh the metal
  • Warping can occur if placed on cold surfaces or immersed in cold water when hot.
  • Food cannot be left or stored in food pan for long periods of time. As well, superficial pitting may occur if very salty or acidic foods are left in the pan.
  • Lightweight
  • Generally less expensive than porcelain

Porcelain Food Pans:

  • Dishwasher-Safe
  • Microwave-Safe
  • Oven-Safe Up to with no discolouration
  • Non-warping
  • Food can be left or stored in food pan for long periods of time.
  • Heavier than stainless steel
  • More expensive than stainless steel
  • Easier to break than Stainless steel

Generally whether an event venue or caterer choose porcelain or stainless steel is a matter of personal preference of the company. There's some companies that swear only porcelain will do while others would consider porcelain sacrilege. Hopefully this comparison will help you decide what your company prefers and the benefits and drawbacks of each.

If you're interested in a quote for round or rectangle porcelain food pans:


The Best Companies for Event Staffing in Toronto

Event Staffing TorontoOne of the most memorable parts of a guest's experience at any event is the service. Having experienced, knowledgeable, professional and courteous wait staff for parties & events can be challenging at times. Often service staff have more than one job or are students in addition to earning a living which can make it hard to always have the staff on hand required for the event. I know that when I'm looking for a service or product I always want to look for the best that I can possibly afford.

To help our customers who are caterers, event venues and party rental companies easily research and hire event and catering staff, I've researched the best companies for event staffing in Toronto.

Core Event Staff Ltd

Founded in 1999, Core Event Staff was started when the owners realized the Toronto area had a lack of reliable, friendly and refined catering staff. They have a consistent reputation of building and maintaining relationships by going above and beyond the call of duty. They encourage staff to strive for excellence, attention to detail, depth of service and quality of experience. They offer supervisors that can act as liaisons between the wait staff and your team, servers well versed in fine dining, mis en place, buffet service, or speedy bussing, and bartenders who are efficient, great under pressure and Smart Serve® Certified.

The Butler Did It Event Staffing

Founded in 1989, The Butler Did It was formed with a mission to provide excellence in service. Having provided exceptional service to some of Toronto’s most exclusive events including for Her Majesty Queen Elizabeth II at Roy Thomson Hall, they strive to create events with service that is memorable. They offer supervisors and head waits that are Food Safety Certified and servers who are Smart Serve® certified. All staff members go through a proprietary Standards of Professional Service™ program and on-site mentoring by senior staff. Continual learning in the form of workshops and orientations are also performed to continue the growth and learning of the service staff.

Nasco Staffing Solutions

Having been in business for over 14 years, Nasco Staffing Solutions is a full service event staffing company with locations in British Columbia, Ontario, Manitoba and Alberta. They have exclusive staffing contracts with 10 venues across Canada and over 2000 staff able to fill hundreds of event related roles. They offer staff as bartenders, cocktail servers, wait staff, banquet servers, coat check staff, concession workers, hosts, bussers, housekeeping and stewards. Because they specialize in the events industry, their staff have relevant experience. They also have a comprehensive and interactive training program that they run each new employee through to make sure they conform to the highest level of service.

Is there any other event staffing companies in Toronto that we’ve missed? Tweet @NatlEventSupply, comment on this post below or post to our wall on Facebook.

The Best Cutlery Polishing Machines for Special Event Companies

I know that whenever I'm looking for a new product for myself, I am looking to purchase the best product. Same thing applies in business. We're looking to purchase the best product that our business can afford. For special event companies that are looking for a cutlery polisher that dries, polishes and eliminates spotting on cutlery, there's obviously a need to know what the best cutlery polishing machines are available on the market.

I've researched and listed the best cutlery polishing machines for special event companies below for your easy reference as you're looking to make this purchasing decision.

Cutlery Polishing Machines


Sammic Cutlery Polisher

Sammic Cutlery Polisher

Made in Spain, Sammic has three different models for their cutlery polishers: a tabletop unit outputting 3000 pieces per hour, a floor standing unit outputting 8000 pieces per hour and a second floor standing unit outputting 8000 pieces per hour that comes with a motor brake which shortens the stopping time, reduces vibrations and improves the durability of the machine. All three units are equipped with the following:

  • Fully automatic
  • Stainless steel exterior with a Stainless steel drying tank
  • Rounded cutlery carousel which avoids cutlery jams
  • Lights and sounds indicating when machine is done
  • Lights indicating if heating elements are activated
  • Lights indicating that the polishing product must be replaced
  • Drying and polishing cycle with automatic stop after use
  • UVC-ray germicide lamp sterilizes both the cutlery and the drying product

Sammic cutlery polishers are available in Canada through Permul Foodservice Equipment.

CPI Silvershine Cutlery Dryer/Polisher

CPI Silvershine Cutlery Dryer/Polisher

Made in USA, CPI Silvershine has four different models of cutlery polishers: CDM-Star which outputs 1500 pieces per hour, CDM-2K which outputs 2000 pieces per hour, CDM-6K which outputs 6000 pieces per hour and CDM-12K which outputs 12000 pieces per hour. They were awarded the 2007 Kitchen Innovations award at the National Restaurant Association show. All four models come with the following features:

  • A 9-11W ultraviolet (UV-C) lamp operating at a peak of 253.7 nm for a safe, chemical-free germicide process
  • Sanitation option can be engaged/disengaged manually
  • Machine self-diagnoses on start-up
  • Patented stainless steel NAUTILUS tub
  • Calrod heated tub provides consistent heat
  • Internal timer monitors granulate change periods (Every 400 hrs)
  • Operates automatically at 30-40 seconds per piece
  • Quiet and vibration free

CPI Silvershine is available in Canada through GBS Food Service Equipment.

How much do 66 inch round folding tables cost in Canada?

NES 66 Inch Round Folding TableWith event venues, hotels and party rental companies, there is definitely a case for purchasing 66 inch round folding tables. As mentioned in our previous post, 66 inch round folding tables allow for 10 people to be seated comfortably at a table for dinner, while allowing more tables (and thus more people) into the event space than a 72 inch round folding table. If you're looking to invest in new round banquet tables, ensuring that you have approximate costs for budgeting purposes as well as an idea of how many extra people can fit into the space makes a huge difference in asking management for additional funds. So it's not surprising that one of the questions we often get asked is "How much do 66 inch round folding tables cost in Canada?" We've rounded up the range in cost of 66 inch round tables available to purchase in Canada for easy reference below.

66 inch round folding tables vary in price quite dramatically. The reasoning behind this is because of the structure of the table, material the table is made of, distribution of table and the brand of table. If you're looking for 66 inch round folding tables, be sure to budget approximately $120.00CDN - $580.00CDN per table. Wood folding tables will be the least expensive of the round banquet tables mentioned in this post. That doesn't necessarily mean that they’re not solid (as we've proven in our product testing videos). ABS plastic folding tables will be middle of the road in terms of budget and are more expensive than wood folding tables as they feature a honeycomb core to increase their strength – which increases manufacturing costs. Laminate on wood folding tables will be the most expensive as they are often made in the USA which has more costly labour and production expenses. They are able to be set up without polyester tablecloths though.

If you’re interested in obtaining a quote for 66 inch wood folding banquet tables: